Turn WhatsApp into an AI-powered support, CRM, and campaign platform.
ZaLink AI helps businesses answer customers faster, manage contacts, send approved WhatsApp templates, and track campaign delivery from one simple dashboard.
ZaLink AI Support
onlineMeet ZaLink,
your AI support coworker.
ZaLink works alongside your team on WhatsApp to answer customers, use your business knowledge, and hand conversations to staff when needed.
Knowledge Base
Only knowledge marked Ready for AI can be used in automatic replies.
Operating Hours & Holidays
We are open 7 days a week from 8:00 AM to 11:00 PM across all locations.
Outdoor Seating & Walk-Ins
Outdoor seating is open daily. Walk-in guests are welcome anytime.
Bulk & Event Catering
For corporate meals or group packages of 10+ orders, please submit 24 hours prior.
Add your own answers
Write an FAQ, import your website, or upload a document. ZaLink only replies from knowledge you publish.
Knowledge Base
Only verified answers are used
Operating Hours & Holidays
We are open 7 days a week from 8:00 AM to 11:00 PM across all locations.
From WhatsApp message to the right answer
Connect once, then ZaLink works alongside your team.
Connect WhatsApp
Connect your official WhatsApp Business account.
Add your knowledge
Upload files or import your business information.
ZaLink answers
AI answers routine questions using your business knowledge.
Escalate when needed
Complex or sensitive conversations are handed to your team.
Knowledge Base
Upload and manage company knowledge.
ZaLink Technology Co...
ZaLink Technology is an information technology company providing innovative and reliable IT solutions...
About ZaLink Technol...
ZaLink Technology is a technology solutions provider dedicated to helping businesses embrace digital...
Zero hallucinations, absolute policy safety
ZaLink AI uses your approved company knowledge to serve customers. Your AI support agent never guesses.
Simple transparent pricing for any business scale
Select the plan that fits your WhatsApp customer support traffic. No hidden platform markup fees.
Starter
Best for: Small shops
- 1 WhatsApp number
- 2 staff users
- 1,000 AI replies/month
- WhatsApp Inbox + human takeover
- Document Knowledge Base
- Email support
Business
Best for: Active support teams
- Everything in Starter
- 5 staff users
- 5,000 AI replies/month
- CRM + contact management
- 5 website imports/month
- WhatsApp Campaigns — up to 350 recipients per campaign
Pro
Best for: High-volume businesses
- Everything in Business
- 15 staff users
- 20,000 AI replies/month
- 20 website imports/month
- WhatsApp Campaigns — up to 1,000 recipients per campaign
- Dedicated priority support
Compare advanced features
Staff Users
AI Replies / Month
Website Import
Contacts / CRM
Bulk Contact Actions
WA Templates
WhatsApp Campaigns
Support Tier
Frequently Asked Questions
ZaLink goes beyond a basic WhatsApp chatbot. It operates as an AI support agent that uses your business knowledge to answer customers, manages conversations through a team inbox, and escalates to staff when human help is needed.
No. Each company connects its own Meta WhatsApp Business account and pays Meta directly. There are no marked-up message fees from our side.
Yes. You have full control. You can choose full auto-reply autopilot mode, draft-only mode (AI drafts responses for team approval), or safe autopilot mode with automated human escalation.
Yes. All imported knowledge from websites or files starts in a draft state and must be explicitly reviewed and published by your company admin before the AI support agent can use it.
ZaLink AI calculates a confidence score for each reply. If the score is low or if the query contains sensitive topics, it immediately routes the case to your human team instead of guessing or hallucinating.
Absolutely. At any point, your support staff can jump in, take over a chat, reply manually, and mark it as resolved. The AI is immediately paused for that conversation until the staff hands it back.
It is best for businesses that receive regular customer queries on WhatsApp, such as retail, clinics, service companies, local businesses, distributors, and restaurants looking to scale support without expanding staff.
Book a Demo
Submit your business details below to book a live demo and custom agent setup preview.
Ready to automate your WhatsApp support?
Book a demo and see how ZaLink AI can help your team reply faster, organize customers, and run safer WhatsApp campaigns.